Technical Support Knowledge Base • Tickets • Service Status
Knowledge Base Status
Fast response • Practical help

User support and common issue resolution

Find instructions, check service availability, or create a support ticket. Provide device ID and a short description to speed up resolution.

Support
WebsiteOperational
EmailOperational
VPNOperational
1COperational

VPN connection issues

Internet check, time sync, client update, common TLS errors.

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Email login error

Password check, MFA, client settings.

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1C server unavailable

Network, DNS, RDP and service status checks.

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Create support ticket